No product/service is perfect or perfectly understood. There will be questions. And as your business grows in size and markets, those questions could become problematic. Do you have a dedicated, trained staff to handle customer queries or does that important customer-relations task fall to the receptionist or just who ever happens to answer the phone... Continue Reading →
the Business Internet Blog
My personal list of top Business Internet mistakes
Every situation, site, and organization is different but here's a short list of some common, real-world mistakes I regularly see. Lack of focus and purpose. You have your website up and filled out your LinkedIn profile. But have you critically assessed what you really want to say and what it is you actually are saying?... Continue Reading →
the Business Internet defined
Blurring the line between your professional and personal web presence can ruin your business. The Business Internet is defined as the online interface between businesses or business people and their customers or audience. Examples of the Business Internet would be your LinkedIn profile, your company's web site, a review of your services on a local... Continue Reading →